Privacy Policy

Wichita Urology Group (“we,” “our,” or “us”) is committed to protecting the privacy and security of our patients’ personal and health information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website and when you provide your information for appointment reminders, billing communications, and refund status updates via text messaging.

1. Information We Collect

We may collect the following types of information through our website, patient forms, and communications:

• • Personal information (such as name, phone number, email address, and mailing address)
  • Date of birth and limited identifying information
  • Billing and payment-related information necessary to process refunds
  • Communication preferences, including consent to receive text messages

We only collect information that is reasonably necessary to provide healthcare services and related administrative functions.

2. How We Use Your Information

We use the information we collect for purposes including:

• • Scheduling and confirming appointments
  • Sending appointment reminders
  • Communicating billing information and account updates
  • Providing refund notifications and status updates
  • Improving our services and patient experience
  • Complying with legal and regulatory obligations

3. Text Messaging Communications

If you provide your mobile phone number and consent to receive text messages, we may send you messages related to:

• • Appointment reminders
  • Billing notifications
  • Refund status updates

These messages are transactional and service-related, not marketing.

• • Message frequency may vary
  • Message and data rates may apply depending on your carrier

You may opt out of text messaging at any time by replying STOP to any message. For assistance, reply HELP or contact our office directly.

Your consent to receive text messages is not required to receive medical care.

4. Sharing of Information

We do not sell your personal information, mobile or phone number data will not be shared with any third parties for marketing or promotional purposes. We may share your information only as necessary to operate our practice and provide services, including with:

• • Service providers who assist with communications and payment processing (such as Verity Pay)
  • Healthcare providers involved in your care
  • Insurance companies and billing partners
  • Government agencies when required by law

All third-party service providers are required to safeguard your information.

5. Protection of Your Information

We implement administrative, technical, and physical safeguards to protect your personal and health information in accordance with applicable laws and regulations.

Please note that while we take reasonable steps to protect your information, communications via text message may not be completely secure.

6. Your Choices and Rights

You have the right to:

• • Opt out of receiving text messages at any time
  • Request access to your personal information
  • Request corrections to inaccurate information
  • Request additional information about how your data is used

To exercise these rights, please contact us using the information below.

7. Data Retention

We retain your information only for as long as necessary to provide services, comply with legal obligations, and resolve disputes.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

9. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Wichita Urology Group
2626 N Webb Rd
Wichita, KS 67226
Phone: (316) 636-6100

Consent: By providing your information through our website or patient forms, you consent to the collection and use of your information as described in this Privacy Policy, including receiving text messages for appointment reminders, billing updates, and refund status notifications.